Privacy policy

Privacy Policy

Effective Date: June 20, 2026

WEGS Private Limited (“WEGS”, “Company”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit or make a purchase through our website.

By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following categories of information:

Personal Information

Full Name
Mobile Number
Email Address
Billing Address
Shipping Address
Company Name (where applicable)
GST Number (where applicable)
Order History
Customer Support Communications

Payment Information

Payments are processed through secure third-party payment gateways.

WEGS Private Limited does not store complete debit card, credit card, net banking, UPI, or other sensitive payment credentials on its servers.

Technical Information

We may automatically collect:

IP Address
Browser Type and Version
Device Information
Operating System
Website Usage Data
Referring URLs
Cookies and Similar Tracking Technologies

How We Use Your Information

We use the information collected to:

Process and fulfill customer orders
Deliver products and services
Provide customer support
Communicate order confirmations, invoices, and delivery updates
Manage returns, refunds, and warranty requests
Improve website functionality and user experience
Detect and prevent fraud, abuse, and unauthorized transactions
Comply with legal and regulatory obligations
Send promotional offers, newsletters, and marketing communications where permitted by law

Sharing of Information

WEGS Private Limited does not sell, rent, or trade customer personal information to third parties.

We may share information with:

Payment Gateway Providers
Courier and Logistics Partners
Website Hosting Providers
Technology and Service Providers
Professional Advisors
Government Authorities, Courts, or Law Enforcement Agencies where required by applicable law

Such parties are authorized to use customer information only for the purpose of providing services on behalf of WEGS Private Limited.

Data Retention

We retain customer information only for as long as necessary to:

Fulfill orders and provide services
Maintain business records
Comply with legal, tax, accounting, and regulatory obligations
Resolve disputes and enforce agreements

Data Security

WEGS Private Limited implements reasonable administrative, technical, and organizational safeguards designed to protect customer information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of electronic transmission or internet-based storage is completely secure. Therefore, we cannot guarantee absolute security of information.

Cookies and Tracking Technologies

WEGS may use cookies, pixels, analytics tools, and similar technologies to:

Improve website performance
Remember customer preferences
Analyze visitor behavior and website traffic
Enhance the overall shopping experience
Support marketing and advertising activities

Customers may disable cookies through their browser settings; however, certain website features may not function properly.

Customer Rights

Subject to applicable laws, customers may request:

Access to personal information
Correction of inaccurate information
Deletion of personal information
Restriction of processing
Withdrawal of consent for marketing communications

To exercise any of these rights, customers may contact us using the details provided below.

Third-Party Services and Links

Our website may contain links to third-party websites, services, or applications.

WEGS Private Limited is not responsible for the privacy practices, content, security, or policies of such third-party platforms. Customers are encouraged to review their respective privacy policies before sharing information.

Children’s Privacy

Our website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take appropriate steps to remove it.