Warranty Policy

Last Updated: June 20, 2026

At WEGS Private Limited, we are committed to supplying genuine electrical products from trusted brands and manufacturers.

Warranty coverage for products sold through WEGS is generally provided by the respective manufacturer unless otherwise stated.

Manufacturer Warranty

Many products available on WEGS are covered by the manufacturer's warranty.

Warranty duration, coverage, terms, and conditions vary depending on:

Brand
Product Category
Product Model
Manufacturer Policies

Customers are advised to review the warranty information provided with the product packaging, user manual, warranty card, or manufacturer documentation.

Warranty Coverage

Warranty coverage may include:

Manufacturing defects
Material defects
Functional failures under normal usage conditions

Warranty approval is subject to inspection and verification by the manufacturer or authorized service center.

Warranty Exclusions

Warranty does not cover:

Physical damage
Accidental damage
Water or moisture damage
Fire damage
Improper installation
Improper handling or storage
Normal wear and tear
Unauthorized repairs or modifications
Damage caused by voltage fluctuations, electrical surges, or misuse

Any condition specifically excluded by the manufacturer shall also be excluded from warranty coverage.

Warranty Claim Process

To initiate a warranty claim, customers may be required to provide:

Original purchase invoice
Product details
Product serial number (if applicable)
Photographs or videos showing the issue
Any additional information requested by the manufacturer or service center

Customers should contact the respective manufacturer's authorized service center wherever applicable.

WEGS Assistance

While warranty decisions are made by the manufacturer, WEGS Private Limited will make reasonable efforts to assist customers in connecting with the appropriate brand representative, distributor, or authorized service center.

However, final warranty approval, repair, replacement, or rejection remains solely at the discretion of the manufacturer.

Limitation of Liability

WEGS Private Limited is not responsible for warranty decisions made by manufacturers, service centers, distributors, or third-party warranty providers.

WEGS shall not be liable for any indirect, incidental, consequential, or special losses arising from warranty claims, product failures, delays in service, or decisions made by the manufacturer.